What Is the Difference between an End User and a Competent Person. 

End-user training is bringing users up to speed with the Basic Knowledge and Skills of a training course. An End user has limited skills and knowledge. 

A competent person is someone who has Advanced Training and experience or knowledge and other qualities that allow them to Educate, Inspect, Audit and Consult in specific area of expertiese. 

Who is an End User?

Prioritizing end user training objectives is one of the best ways to improve your business’s customer experience. But what is end user training? End user training is the process of educating end users (AKA customers) about how to use your products or services. Using guided digital learning tools is one of the most popular methods.

Who is a Competent Person?

You must get help from a competent person to enable you to meet the requirements of Irish, EU & North American health and safety law.

A competent person is someone who has had extensive Training, Knowledge and Experience of certain equipment and skills.

This Level is normally carried out by Authorised Training Partner or Manufactures of specific equipment.

The level of competence required will depend on the complexity of the Equipment Knowledge or specific Skills need.

• Manufacture Training.

Every Manufacturer for all PPE requires you to be trained by them or an Authorised Training Partner in the specifics of their equipment for Inspection or use.

• End-User Training.

However some training courses train the use of specific equipment as an end-user only. This does not qualify you as a competent person to inspect Personal Protective Equipment on an annual bases as there is a lot more to completing and annual inspection and documentation on that inspection.

Note:

When getting help, you should give preference to those who have the appropriate level of competence.