WORKING AT HEIGHT LIMITED TECHNICAL INSTITUTES.

“Working Together to Achieve Excellence”

A Global Network for Training and Excellence.

Working at Height Limited’s staff are experts who respond to technical questions, requests, problems, or the needs of our customers on an international level, their ultimate aim is to provide answers efficiently and in a customer-specific way.

Every Working at Height Limited location around the globe has an internal Working at Height Limited Solutions Department (WAHLSD), which is the technical reference point for each country, representing Working at Height Limited and sharing technical information.

 In order for us to share our working at height limited expertise more widely, an increasing number of WAHLSDs are developing their own Working at Height Limited Technical Institutes (WAHLTI). WAHLTI teams are composed of experts who are dedicated to training our partners and offering technical support to the Working at Height Limited network. All Partners will undergo a Quality Assured Training Provider (QATP) audit to become a Working at Height Limited Technical Institute (WAHLTI).  

 With the exception of certain specific modules (like PPE Inspection and Ladder Inspection training), WAHLTIs do not offer training for instructors. Each Working at Height Limited Technical Institute works to create a network of local partners — Working at Height Limited Technical Partners (WAHLTP)—who are in direct contact with their customers, equipment managers, trainers, and experts.

Quality Assured Training Provider

In the field of education and training, quality assurance (QA) refers to an ongoing, continuous process of monitoring, evaluating, maintaining and enhancing the quality of an education system, institution or programme. 

Quality includes teaching, opportunities for learning, assessment, qualification standards, the design and delivery of Programmes, accreditation and certification of learners, and learning achievements.

QA processes promote accountability, openness and transparency. They also help ensure that, at the end of a programme of study or training, the qualification awarded to a learner is credible and trustworthy.

Providers have primary responsibility for their own QA. Working at Height Limited has a complementary external quality assurance role. It ensures that providers have appropriate QA procedures in place and that these are implemented and effective.

As an international institute, Working at Height Limited is also responsible for ensuring that European & International policies and effective international practice are implemented nationally in a way that is appropriate to the national context in the region where audited. 

1 Quality Approval Process

Working at Height Limited QATP audits the companies for the following (but not limited to):

• Physical Resources

  

• Staff Resources
• Evaluating the provider management systems.
• Roles and Responsibilities 
• Quality Policies & Procedures
• Business Manuals
• Quality Assurance
• Quality Reports
• Student/Learner Protections
• Validating Training Program Delivery
• Assessment & Appeals Processes

2 The Audit

• Ensuring a high-quality educational experience for local and international learners.
• Ensuring providers have the right capacity, processes and resources in place for their programmes.
• Monitoring and reviewing the effective implementation by providers of internal quality assurance procedures.
• Defending the integrity and reputation of the Workplace skills education system

3 Certification

After your audit, your certification auditor will upload the paperwork to the system. The paperwork will be evaluated by the committee. Once the Evaluation Committee has reviewed and approved the file, the certification will be completed, and the business will receive a QATP certificate of approval. 

4 Ongoing Reviews

The certification lasts for a period of one year, during which you will be subject to surveillance audits by our auditor to check the continuing quality and compliance of your service delivery. After your certification period is over, your site or sites must be re-audited by a certification body according to the current criteria.

• Quality Monitoring
• Quality Review

Start your Business Application today to becoming a Quality Assured Training Provider (QATP)

Working at Height Limited Instructor Programs

“Become a certified Quality Approved Instructor (QAI) with Working at Height Academy. Gain the skills and knowledge to teach effectively and confidently. Explore our comprehensive training programmes and start your journey today!”

This concise description highlights the core offerings of the academy, emphasising certification and the development of teaching skills, while also encouraging potential students to explore their programmes, Working at Height Limited’s licensed instructor programme.

It is managed through:

• Personnel Engagement,
• Knowledge Check through Examination,
• Skills Verification,
• Regular Audits,
• and Annual Instructor Development (AID) workshops. 

Working at Height Limited Authorised Instructor Program

Save and grow your business with Working at Height Limited’s Registry of Quality Approved Instructors (QAI). The Working at Height Technical Institute Licensed Corporate Program is for individuals who work and train for the company’s internal or commercial training for business.

The Working at Height Technical Institute Programmes are as follows:

• Training for your Business (Authorised Instructor Trainer “AIT”) local licence.
• Training for Others (Train the Trainer “TTT”) Commercial Instructor Licence
• Network for Training and Excellence (Working at Height Technical Institute “WAHLTI”) Training Centre Commercial Licence.

Training for your business Licence certification The programme is for companies with 50+ employees who wish to have their own certified instructor on-site.

The Network for Training and Excellence, known as the Working at Height Limited Technical Institute (WAHLTI), is designed for training centres worldwide that wish to have a training instructor to teach in the commercial sector. This is a licensed programme, and the instructors operate and teach training programmes, and you can operate as a licensed independent training academy facility. Working at Height Limited Academy manages and maintains the programmes, which leaves the training partner free from all the required management costs associated with an integrated management system.

• Working at Height Limited is widely recognised as the gold standard in workplace training accreditation.
• We help you grow your business, provide access to exceptional training materials and reduce your administration time.

Becoming a Working at Height Limited accredited Technical Institute (WAHLTI) training partner for safety training is affordable, with different pricing structures to meet your business needs. We’re also the first accrediting body to offer a ‘pay as you go’ option with no up-front fee!

Working at Height Limited’s Certified “Authorised Instructor Trainer (AIT)” and potentially becoming an Instructor delivering our industry-leading safety education programmes. We develop and offer instructor trainer programmes for our end-user courses. Our goal is to provide you with a turnkey training solution that aligns with your needs as a trainer. Whether you require a specific training solution or our robust, comprehensive programme, we look forward to welcoming you into our instructor trainer community. Please take a moment to read a little more about us and our value as a training partner. Don’t forget to check out the relevant information under Certification Details, Instructor Course Details, and Instructor Trainer Certifications.

Instructor Development / Train the Trainer

If you are considering becoming an instructor, rest assured you have come to the right place! At Working at Height Limited – Academy we have everything you need to deliver workplace safety training programs, backed by the best customer service, and the best instructional support materials.

You may have already decided to partner with an existing Working at Height Limited or we can help you establish and build your own training business. If you want to join the Working at Height Limited’s Alliance Group team and you have the passion, you can deliver safety training in your workplace, earn some extra money part-time or establish a full-time career.

The Working at Height Limited Instructor Certification Course is the ticket you need. The IDC has been developed to improve your knowledge, skills and abilities to deliver occupational safety training in the workplace and to ensure that all course administrative obligations and delivery requirements for student certification have been achieved.

The IDC – Instructor Certification course will show you how to:

• Implement classroom theory and field activities training.
• Apply adult learning principles and manage a classroom.
• Understand the training delivery methods and objectives.
• Understand student observation and evaluation process.
• Understand administrative obligations.
• Understand procedures for record maintenance.
• Understand the Alliance Group Registry process.

The Instructor Certification Course process includes formal evaluation in the classroom and during practical field exercises in accordance with the Working at Height Limited Teaching and Accreditation Standard.

Four Phases of the Instructor Certification Course.

Phase One
Participants in the Instructor Certification Course (IDC) complete student level training in the discipline for which they are seeking Instructor certification. A student certification from another training provider other than Working at Height Limited’s may be acceptable to meet with this requirement. Instructor applicants are to contact the Alliance Group Registry to determine eligibility for prerequisite(s) credentials prior to enrolment in an IDC.

Phase Two
Meeting the requirements of Phase one in conjunction with work related experience ensures familiarity with
the substantive aspects of safety training delivery. Knowledge and mastery of teaching techniques based on sound principles of learning, will enable the instructor to facilitate training and impart effective learning.

Self-study is required to understand the administrative obligations of delivering Working at Height Limited’s training. The information contained within the IDC applicant guide will be reviewed as a component of the Instructor Certification Course to reinforce the knowledge presented in the guide. This self-study component requires the completion of a written evaluation to document an IDC participants understanding.

Phase Three
To ensure that courses are taught in accordance with all instructional standards, policies and procedures, persons seeking instructor status are to participate in a classroom training course referred to as the IDC. Participants will apply adult learning principles during classroom and field exercises that will assist the new instructor in managing the learning environment.

Phase Four
Observation of knowledge, skills and abilities in the learning environment will be assessed as a final quality assurance monitoring in the presence of an instructor trainer. Participants that demonstrate acceptable instructional techniques and meet the standards for classroom management will have their application for membership to the Alliance Group Registry submitted for processing and approval to deliver Working at Height Limited workplace training programs.

We are justifiably proud of the instructors registered with Alliance Group and we have a place for you !

This course is designed to develop an understanding of the methodologies and processes available to approach to Professional Skills Based Training Delivery and Evaluation. We will do this by equipping the learner with the knowledge, skill and competence in Training Delivery and Evaluation through planning, design, delivery, assessment and evaluation.

Specifically the programme covers the concepts and theories of delivery and evaluation and understand how this is applied to ensure effectiveness of a training session. We will explore the legislation associated with ensuring equality and fairness for all trainees regardless of their ethnic background or disability.

The course covers the following:

1. Unit 1:   Learning effectiveness

   • What makes training effective?
   • Learning styles
   • Barriers to effective training
   • Learning difficulties
   • Equality and diversity concepts
   • Equality legislation in Ireland

   Unit 2:   Training needs analysis

   • Training needs analysis
   • Organisation analysis
   • Job analysis
   • Task analysis
   • Skills audit
   • Learning outcomes
   • Objective mapping

   Unit 3:   Training evaluation

   • Training evaluation
   • Kirkpatrick’s model of training evaluation
   • Other models of training evaluation
   • Reaction measurement
   • earning measurement
   • Behaviour measurement
   • Results measurement

   Unit 4:   Training delivery

   • Training delivery styles
   • Delivering face-to-face group training
   • Delivering live online training
   • Delivering training for recorded video
   • Delivering individualised one-to-one training
   • Facilitating group feedback sessions
   • Training delivery skills
   • Formative feedback

Candidate Requirements:

• Leaving Certificate (or equivalent) or relevant life experience detailed in a current Curriculum Vitae. Please provide details and attach a copy of either a current CV or Certificate.
• You will be required to build and provide a foulder with a course Powerpoint, Examination, Skills Progression Sheet, Student Feedback forms, Student Manual, Instructor Manual, Using relevent supporting information on  local laws and industry standards, best practices.
• You will be required to deliver one 45-minute session (Recorded for evidance) with a minimum of three participants in the session. You must be either working or have access to an organisation where you can complete this.
• As this Instructor Trainer qualification is delivered through English it is necessary learners will have sufficient written English skills to complete this course.
• A basic working knowledge of computers in addition to a computer with internet access and word processing software (e.g. Microsoft Word, Power Point, Excel or Google Docs) is required to do the course.
•  This course can be delevered in other languages by request only.

International By Request only.

Duration: This is a Five-day course.

Course Cost:

The IDC course is € 1500, 

Note: All Training courses are priced excluding any relevent VAT/TAX per region requirements.

Certification and Accreditation: On successful completion of this Working at Heights Instructor course, candidates will receive a Working at Height Instructor Liceance valid for 1 years and a one year membership to the Alliance Group Registery.

Assessment Method

• This course is assessed through a Project, Learner Record and Skills Demonstration. The Skills Demonstration will require participants to deliver one 45-minute training session in their chosen organisation. Participants will be required to record a 45-minute training segment which will be delevered to Working at Height Limited Master Instructor Trainer (MIT).
• As part of our quality assurance, assessment work will be marked by an Master Instructor Trainer (MIT) Assessor, then checked by an Master Instructor Trainer (MIT) Verifier.

Resource Material:

This includes comprehensive course manuals, videos, quizzes and access to your Tutor. You will also be able to upload assessments online and receive Tutor feedback. You can use the eLearning system from any computer that has internet access.

Post Training Support: We will provide post training support and advice to any or all candidate who may require it.

Compliance:

This course is inlinement with, but not accredited by:

• ISO/IEC Guide 2:2004 – Teaching Standards International
• QQI Level 6 – Training and Evaluation Ireland
• ASTM E2258-18 – Standard Practice for Certificate Programs USA
• AFQUAL UK
• AGORED Cymru Wales UK
• Australian Institute for Teaching and School Leadership (AITSL)
• Teacher Training Program Canada

Refreshments: Tea, Coffee is provided every day.

Transfer and Progression to Further Studies

Following successful completion, you will receive a Working at Height Limited Certificate of Competance in Authorised Instructor Certificate (AI). You may use this award to move on to Certified Training Professional and Management (CTPM). The Certified Professional in Training for Management (CTPM) program is the only credential focused specifically on the role of the training Business Owner/Manager.

As a CTPM, you will gain the skills needed to manage corporate training programs that align with your company’s goals – now and in the future. You will develop core competencies that will allow you to demonstrate your expertise in training management and impact change across the business. In this course there is 9 main Modules with 57 submodules collectively in the entire course.

Our Credentials

Since our corporate beginnings in 1999, we have retained the same ideals and high standards with our focus on “Professionals Training Services” in the areas of health and safety, manual handling, fire safety, first aid, work at height, technical rescue, rope access, first aid at height, trauma at height, EMS at height, confined space entry & rescue, ladder safety, PPE inspection, and ladder safety. In short, we are working at height Subject Matter Specialists (SMS), with over 30+ years of experience devoted to working at heights, rescue and emergency care. We excel in the development and delivery of safety and emergency training programmes and can provide you with an effective ‘turnkey’ solution for your training requirements.

Working at Height Limited is headquartered in the west of Ireland and is home to a number of brands of fall protection equipment.

Our quality training complements the leading-edge equipment.

Ultimately, we continue to be responsible for delivering top-quality training with P.R.I.D.E, focused on the concepts and principles of technical access, rescue and inspection, irrespective of the brand of gear being used. Our programmes are focused on providing the depth and breadth of technical access and rescue instructor knowledge to workers so they can work safely at height in their work environment.

Your Partner In Training

By choosing Working at Height Limited, you are choosing more than a provider; you are choosing a partner. We are committed to a safety culture like no other and are also committed to your success as an (AIT) instructor or a Working at Height Limited accredited Technical Institute (WAHLTI) for your students/workers. Once the instructor’s course ends, the support begins.

Some of what is available includes:

• Wide range of courses (in-person, blended & eLearning training).
• Internationally Recognised Qualifications.
• Pre-packaged student material kits.
• Training material for instructors’ kits.
• Annual program for current instructors (updates include legislative law, Regulatory Compliance, Equipment Standards, Statistical Data, etc.)
• Ongoing Technical Resource and Information Support.
• Instructor Equipment Kit Discounts
• Instructor Conferences/Seminars.
• Instructor Uniform.
• Our WAHLTI Club.
• AIT Certification Details
• Scalable Certifications.

You may instruct the program for which you are certified and the jurisdiction for which you are endorsed. It is up to you and the company you work for to determine who you might train within your organisation. For example, office staff, skilled professionals, and managers of the company for whom you work. Contact us for further information.

The organisation may wish to take only one training Programme or all training Programmes. This is the decision of the organisation based on its own training needs analysis. Should an organisation need Working at Height Limited to complete a Training Needs Analysis on their behalf to determine the best training course or courses for the organisation, you can contact us for further information.

Designed For All Situations

Our training Programmes are not meant to address specific equipment or work situations but rather are designed around the concepts and principles of health, safety, access, rescue & fall protection. This provides end users and instructors with the most flexible training solution. Our Programmes allow you to equip the worker with the power to make safe and informed decisions on the work site, suitable for the hazard scenarios they are faced with in the workplace.

Regardless of the equipment brand an end-user may have or the at-height work situation they encounter, students will be able to apply the learning from our Programmes to correctly and safely implement their fall safety systems.

Instructors will have opportunities within the Programme to present site-specific content (equipment, policies, situations) to the students if warranted as part of the structured curriculum.

Turnkey Training Materials

Our Certified Instructor Programs (AIT) are built for our turnkey training solutions. Each Certified Instructor Program is meant to qualify individuals to teach the corresponding end-user program. All (AIT)  Programmes are designed to a specific established standard, and as a certified instructor, you are expected to deliver the Programme as designed.

The Certified Instructor Programmes are not intended to certify participants to deliver fall protection or rescue Programmes designed by others. As well, our Certified Instructors Programmes do not directly qualify participants to design their own programs.

Certification Duration and Expectations

Each certification is valid for one (2) two years from the date of completion for end-user certification, with the exception of our Instructor Trainer Program, which is valid for one (1) one year, “provided you attend the Annual Instructor Seminar” or depending on the module. You will need to ensure that you meet the specific ongoing requirements for the particular program(s) for which you are certified.

These can include:

• Minimum number of courses delivered per year.
• Company Resources and Certified Facility.
• A first-aid, manual handling, and fire safety certified individual is available where training is taking place.
• Emergency Prep Plans.
• General Liability Insurance.
• Safepass, CSCS or OSHA 30 Certification.
• Train the Trainer Certification
• Completed Working at Height ITP with a 100% pass rate.

Instructor Grades

Working at Height Limited has three grades of instructors.

AIT = Authorised Instructor Trainer.

An authorised instructor trainer holds the lowest grade Working at Height Limited has. An AIT does not hold a seat on the safety committee and is not a shareholder but can sit in on meetings (not compulsory) and has a non-voting status. An AIT can only teach end users on behalf of Working at Height Limited. The only prerequisite to be an authorised instructor is to have completed a working-at-height instructor development programme on the desired subject and field of expertise the AIT wishes to teach.

TTT = Train the Trainer Instructor.

A Train the Trainer Instructor holds the mid-level grade of Working at Height Limited. A (TTT) holds a seat on the safety committee, acts as a shareholder, has to attend all meetings (compulsory), and has two votes. an (TTT) can teach AI instructors on behalf of working at Height Limited. A (TTT) must have been teaching in the field of (SME) expertise for 5+ years with documented proof.  A TTI is also part of the Training Standards and Policies Team.

MIT = Master Instructor Trainer.

A Master Instructor Trainer holds the highest grade Working at Height Limited can offer. A (MIT) holds a seat on the safety committee, acts as a shareholder, has to attend all meetings (compulsory), and has three votes. an (MIT can teach AIT and TTT instructors on behalf of Working at Height Limited. A (MIT) must have been teaching in the field of expertise for 10+ years with documented proof. An MIT is also part of the Training Course Development team, the Training Standards and Policies Team, and the Training Audit Team.

This is a scalable certification Programme. All instructors will start with an (AIT) certification with limitations to their service. 

Transfer and Progression to Further Studies

Following successful completion, you will receive a Working at Height Limited Certificate of Competence in Instructor Certificates as an (AIT) – (TTT) – (MIT). Once all levels are completed, you may use your (MIT) award to move on to (SME) Subject Matter Expert Exam. 

Instructor Course Details

Program Length

The duration of a certified Instructor Trainer Program (ITP) depends on the desired program. It can be anything from five (5) days to one (1) month, depending on the program choice.  We start by going through the respective end-user course as a student with the purpose of ensuring a baseline of knowledge and to experience the course delivery as it is designed.

The following days/weeks are focused on learning how to: Set up, Deliver, Skills, Attitude & Evaluation of the program, knowledge development, and the assessment of participants as Instructors.

Eligibility

There are no Participants for this course except in the following two regions;

All Participants teaching in Ireland must have a valid QQI Level 6 Training Delivery and Evaluation.

All Participants teaching in the United Kingdom must have a valid (Ofqual Level3 Education and Training Qualifications Specification “L3AET”)

All Participants must have a current valid end user certification for the desired course you are looking for. Each participant must have prior knowledge and experience with working at heights.

All delegates must also possess a current, valid First Aid and Manual Handling certificates. The delegate must have certified and fully inspected PPE to qualify for the height safety training course.

Once you submit your application and receive an email of approval with an IQ (Instructor Qualification) number, Anyone can attend the Certified Instructor Trainer Program. This is an intensive program and moves at a fast pace with a focus on preparing participants to deliver the material. 

The program covers technical aspects of Safety, Health and Welfare, Technical Access and Rescue, Emergency Preparedness, summary instructional techniques, and the delivery of the established standards and technical content of the respective course.

Participants should expect some home studies during the course in the evenings to ensure they can meet the minimum standard during the assessment phase of the course.

Training Agreement

At the time of registration, we require that you sign a Network for Training & Excellence or a Training for Your Business agreement. The agreement is designed to ensure that potential instructors understand the following:

Working at Height Limited retains the ownership and copyright of all materials. No material can be copied, duplicated or material used in any manner without prior written consent from Working at Height Limited.

• The Instructor will adhere to the delivery of the courses as prescribed.
• The Instructor will purchase and provide a Student Activation Kit to each participant in the course.
• The Instructor will purchase and Wear the Instructor Graded Uniform at all times when teaching.

e.g. AIT= Authorized Instructor Trainer, TTTI= Train the Trainer Instructor, MIT= Master Instructor Trainer.

Course Preparation & Activation Purchasing

Certified Instructors must provide the minimum equipment as outlined in each program. To assist with this requirement, upon enrollment or after completing the Instructor program, you may purchase the equipment kit from Working at Height Limited.

Your initial registration fee includes an initial supply of Student Activation. The Student Activation manuals include a unique serial number corresponding to a record in our database, a student workbook, a temporary certificate, and the student record booklet (training record, theory test, evaluation form).

Each Instructor will need to have access to a computer (laptop) and a projector to run the electronic presentation. It is highly recommended that you bring your laptop to the Instructor Program to assist you with preparing for your course delivery.

General Course layout

Unit 1: The Theory of Training and Evaluation of Learning

• Adult Learning Theories
• Instructional Design Theories
• Effective Training Delivery Theories and Techniques
• Objectives of Training Evaluation for Adults.

Unit 2: Training Delivery Planning and Preparation

• Group dynamics
• Dealing with Disruptive Behaviour
• The Role of the Trainer
• Delivery Planning

Unit 3: Diversity and Legislation

• Managing Diversity
• Equality in training
• Legislation governing Equality and Diversity.

Unit 4: IT Technologies.

• Instruction Design Models
• Using IT Technologies as part of your evaluation platform.

Unit 5: Methods of Delivery and Assessment

• Training Strategies
• Training Delivery methodologies
• Formative Assessment
• Summative Assessment
• Assessment Techniques
• Planning Assessment.

Unit 6: Evaluation of Training

• Evaluating a Training Programme
• Evaluation Techniques
• Programme Review.

Unit 7: Evaluation on Required Practical Skills.

• Relevant physical skills set out by the module signed up for must be completed with a full teach back.

Program Availability

Working at Height Limited publishes a schedule of courses each year. These courses are held in various locations to provide as many opportunities as possible for interested people to attend. You may attend any program in any location shown on the calendar providing there is available space. Your seat will not be confirmed until payment is received.

Please contact our registration desk.

We also offer on-site Certified Instructor programs if you have several individuals requiring certification.

Available Instructor Certifications

Working at Height Limited – Academy currently offers Instructor Trainer Certification for the following programs.

• Work at Height Instructor: Legislative and Industry Best Practices
• Phillips HeartStart Instructor: AED Best Practice Manufacturer Training
• Training Needs Analysis & Training Audits: Comprehensive Course on company training analysis and auditing.
• Wind Energy: Turbine Access and Rescue.
• Wind Energy: Met Mast Access and Rescue.
• Wind Energy: Confined Space Entry and Rescue.
• Wind Energy: Emergency Response Rescue Team (ERRT): Trauma and Rescue. *
• Construction: Scaffold Safety and Rescue.
• Construction: Roof Top Safety and Rescue.
• Roofing Personnel: Anchoring, Safety and Rescue.
• Telecommunications: Mast/Tower Climber.
• General Industry: Fall Protection
• General: Confined Space Entry.
• General: PPE Inspection.
• General: First Aid at Height
• General: Trauma at Height.
• General: Eye Bolt Inspection.
• Industrial Rescue*
• USAR: Rope Rescue Instructor. *
• USAR: Emergency Response Rescue Team (ERRT): Trauma and Rescue. *
• and much more.

(*) = Not open for Beginners, Advanced Personnel ONLY. 

Trainers and Training Standards

Working at Height Limited’s – Academy is backed by relevant quality assurance standards. These are continually improved to ensure best practice in the delivery of services to our customers.

Training team

Our experienced, highly qualified staff is the most important feature of our service. A well-designed course conducted in state-of-the-art facilities can only be effective if it is delivered by a qualified and talented trainer.

We have more than 20 trainers who take their responsibility to participants seriously, delivering training on the three cornerstones of safety, quality, and respect. Our team is always prepared to embrace new ideas in the pursuit of risk control and improving safety training.

We recruit trainers who possess highly developed instructional skills, are excellent communicators, and have strong interpersonal skills and professional attitudes, in addition to experience, knowledge, and skills in their field of expertise.

All Working at Height – Academy trainers are certified to deliver and assess training under the following standards by region, but not limited to:

Ireland:

• QQI Level 6 Training Delivery and Evaluation 6N3326.
• QQI Level 5 Safety and Health at Work (5N1794)
• QQI Level 6 Instructing Manual Handling 6N0233.
• PHECC-FAR First Aid Responder.
• PHECC- CFR Cardiac First Response
• Fire Safety and Fire Warden Instructor.
• SPRAT Level 3 Instructor.
• ISO-accredited rope access instructors.
• Rope Rescue Instructor.
• IOSH Level 6 Diploma in occupational safety and health leadership and management.

United Kingdom:

• CPT Train the Trainer.
• Level 3 Train the Trainer Agored Cymru.
• Level 3 Preparing to teach in the lifelong learning sector (QCF) Ofqual.
• BS EN 8454: 2006, Code of Practice for the Delivery of Training and Education for Work at Height and Rescue.
• Fire Safety Instructor
• Instructing Manual Handling
• IOSH Level 6 Diploma in occupational safety and health leadership and management.

Australia:

• TAE40110 Certificate IV in Training and Assessment,
• TAELLN401A Address adult language, literacy, and numeracy skills.
• Fire Safety Instructor
• Instructing Manual Handling
• IOSH Level 6 Diploma in occupational safety and health leadership and management.

This is the current industry requirement for anyone responsible for competency-based training program design, development, delivery, and assessment in the education and training sector.

Training standards

Working at Height – Academy offers training to support a safer workplace and the effective prevention and control of emergencies. We recognise customer requirements for total competency assurance solutions. We deliver more than 20 accredited Programmes, which uphold the standards of a variety of industry regulators.

We aim to exceed customer expectations by delivering:

• Accredited training which is recognised nationally and internationally
• Innovative training solutions tailored to customers’ needs
• Competitive pricing
• Flexibility of booking and training times
• Comprehensive training courses
• Competent trainers with expert credentials and highly developed teaching skills
• World-class, purpose-built training facilities
• Realistic training scenarios designed with industry input
• Friendly and knowledgeable service

Our training philosophy

Working at Height – Academy places the learner at the centre of its business. Each touchpoint has been designed to deliver the optimum learning experience that complies with all government regulations, local and international, and is supported by a framework that provides consistent outcomes.

1. Informing our Clients

All our materials describing our training courses are created to be accurate, easy-to-understand, relevant, and compliant. We market our training courses and operations with integrity, and align with the needs of our stakeholders, including our collaborators, regulators and clients. This ensures participants and their employers can be confident that the training they undertake is relevant and can be applied in the workplace.

2. Engaging to deliver to the needs of our clients

When we develop a new training product, we start with a robust Training Needs Analysis to determine the requirements of the course. For our existing courses, we regularly engage with industry to collect and implement feedback on our training and assessment strategies by taking a continuous improvement approach. Participants receive relevant, industry-specific training that ensures they are skilled and work-ready for high-risk industries.

3. Make booking easy

In addition to our online booking system, Working at Height – Academy is just a message or call away for knowledgeable, friendly, and helpful customer service to guide prospective training participants to an appropriate course that suits their needs. Our staff is armed with accurate and relevant information to address speedy training queries without compromising on accuracy.

4. Delivery-readiness

We invest in the right people and apply robust development to ensure our trainers are of the highest quality. Working at Height – Academy operates within all HSE and quality frameworks worldwide and is managed by dedicated staff to ensure our business maintains the highest level of safety, quality, and compliance. This includes collaborating closely with industry to ensure outcomes are delivered efficiently and in a cost-effective manner. We welcome operational and administrative audits conducted by our industry partners. This means training participants receive engaging and compliant training delivered by highly skilled professional staff in an environment that delivers value for money.

5. Delivery and Assessment

Working at Height – Academy’s investment in a dedicated product development team ensures training participants are provided with high-standard training material and a consistent experience regardless of which centre they attend. This is achieved through a nationally consistent framework, including exercise briefs and marking guides.

6. Course Completion.  

We take the compliance requirements set by our regulators seriously and have invested in a dedicated Global Sales and Service team who are responsible for certificate production, records administration, and invoicing processes. This ensures compliant, timely, and hassle-free certificate generation and delivery of post-training administration that satisfies the internal requirements of our clients. We strive to deliver an enhanced experience for training participants.

7. Continuous improvement

We put great emphasis on continuous improvement across the organisation and actively seek feedback from training participants and our business clients to drive our programme. This helps us to deliver the most up-to-date, engaging, and relevant training.

Regular audits and validations ensure both clients and training participants receive the right course materials, the right assessment, and the right standard for the job.

Training Program Standards

® Working at Height Limited™ is committed to meeting our clients’ and delegates’ expectations. Here at Working at Height, we are at the forefront of everything associated with educational safety and working at height industry best practices.

Our Training Programs

Most training programs are structured upon a pass or fail determination criterion and are in accordance with

Europe/EU

• Directive 89/391 – OSH “Framework Directive”
• European Resuscitation Council
• EU-OSHA

Ireland/IRL.

• Safety, Health & Welfare at Work (General Application) Regulations 2007 (HSA)
• Pre-Hospital Care Council CPG’s
• Quality And Qualifications Ireland guidance

United Kingdom/GBR.

• Health & Safety Executive Health & Safety at Work act 1974
• The Work at Height Regulations 2005 (HSE)
• BS 8454 Code of practice for delivery of training and education for work at height and rescue

Canada/CAN.

There are fourteen jurisdictions in Canada—one federal, ten provincial, and three territorial—each having its own occupational health and safety legislation, outlining the general rights and responsibilities of the employer, the supervisor, and the worker. Here are examples:

• Canada Labour Code.
• Canada Occupational Health and Safety (OHS) Regulations.
• OHS Act.
• OHS Regulation.

Australia/AUS.

• Safe Work Australia ACT 2008
• International/INT

United States Of America/USA.

• ASTM E2659-18 Standard Practice for certificate programs
• ANSI Z490.1 – 2016 Criteria for accepted practices in safety, health, and environmental training,
• and harmonised to Z10 American National Standard—Occupational Health and Safety Management Systems.
• OSHA 10 – 30 Regulations
• NFPA Regulations
• NIOSH Guidelines
• CDC Guidelines
• American Heart Association
• Health Safety Institute

Adhering to & certified to

• OHAS 45001 Occupational Health and Safety Management
• ISO 17024 Accreditation for personal certification bodies
• ISO 29990:2010 Learning Services for non-formal education and training
• International Labor Organisation (ILO) Convention No. 155
• International Liaison Committee on Resuscitation (ILCOR)
• Society of Professional Rope Access Technicians (SPRAT)

The Society of Professional Rope Access Technicians (SPRAT) is a member-driven organisation that advances the safe use of rope access through education, standards development, and certification administration. SPRAT is a 501(c)(6) non-profit organisation. In addition, SPRAT supports companies and technicians using rope access with regulatory support, networking, and opportunities to participate in developing industry-consensus standards. Membership in the organisation is open to any company or individual interested in furthering the interests of rope access. Current members include a broad cross-section of the commercial industry, professional services, and government agencies. For more information about membership. The Society of Professional Rope Access Technicians values openness, honesty, professionalism, responsibility, accountability, and integrity in an environment of teamwork, mutual trust, and respect. This includes honouring and encouraging diversity and inclusion in all aspects of SPRAT’s mission as well as with our members, technicians, and partners.

International Education Strategy Statement

International Education Strategy Statement

Working at Height Limited has a long history of developing its internationalised workplace education environment, featuring the provision of Programmes of knowledge and skills that appeal to international and Irish students alike. These Programmes are developed and delivered by an increasingly international faculty cohort across a regionally distributed Alliance Group network.

All of Working at Height Limited’s academy’s host international students and strive to ensure that the experience of each student is of the highest possible standard.

This strategy statement focuses on highlighting how Working at Height Limited’s approach to international education is driven by the Academy’s Strategic Plan 2020 – 2030 (Our Shared Vision) and how it aligns with Ireland’s International Talent and Innovation Strategy (Global Citizens 2030). It highlights how the Academy’s approach to international education provision and support aligns strongly with Working at Height Limited’s vision, mission, values, and strategic objectives, and how this approach enhances academic offerings and fosters relationships with global partners to ensure that the Academy is achieving its Global Outlook strategic objective of becoming

A responsible, international academy with world-class ambition and a global hub of knowledge exchange in which staff, students, and stakeholders will be enabled to engage in an open-minded, positive, collaborative, sustainable, and respectful way.

Useful Links.

Working at Height Limited’s – Academy: FAQ’s.

Working at Height Limited’s – Academy: Learner Charter.

Working at Height Limited’s – Academy: Recognition of Prior Learning.

Working at Height Limited’s – Training Grants.

Working at Height Limited’s – Academy Policy’s & Procedures.

Working at Height Limited’s – Assessments Policy.

Working at Height Limited’s – Data Protection & Complaints Policy.

Working at Height Limited’s – Diversity, Equality & Inclusion Policy.

Working at Height Limited’s – Sustainability.

Working at Height Limited’s – Training Terms and Conditions.